FAQ’s

So…how does this website building process work?

They’re are many ways to skin a cat, but we’ve found the best one. Check out how we work and the process we’ve carefully refiend over the years for delivering exceptional websites.

How much does a website cost?

Well if there was ever a “it depends” question, this is it. Basically it comes down to the features you require for your site. Our sites typically start at $3,500 and range upwards. We provide fixed quotes whenever appropriate so you’ll know exactly how much before we kick things off.

How long will this take?

Again, it depends. Simpler sites take about 4 weeks, but bigger more complex projects can take a number of months. We scope out a schedule with specific milestones to help keep us all accountable.

Do you handle hosting, domains and all the jazz?

Web and domain hosting is something we don’t handle ourselves but is something we still know a lot about. We’ve carefully vetted a few hosts and registrars that we will recommend and work with.

Will you work with a hosting account that I already have set up?

Maybe. Occasionally we’ll be happy to work with an existing host, but this is subject to the quality of service and product they provide. More often than not, to deliver something that is going to deliver on your objectives, we need to work with one of our preferred hosts.

What happens after the site is finished? Will you help look after it?

We are totally invested in the ongoing success of our clients and their websites. We offer a range of support packages to help with ongoing security, support and general maintenance.

Will my website work well on Mobile?

100% yes!

Do you build online stores and other ecommerce style websites?

Certainly do.

What is WordPress? Or isn’t WordPress just a blogging platform?

WordPress is a full Content Management System (CMS). Although it started its life as a blogging platform, it has evolved to now something so much bigger and better. It’s estimated to power 25% of all websites on the internet, is widely supported and is considered to be one of the most robust, yet accessible Content Management Systems available. We love it!

Will you train me on how to use my website?

Of course. We provide full training on how to manage the content and basic settings of your website. We include the time and associated costs of training when we scope out the project.

DO you do SEO or Social Media management?

We don’t offer these services directly, but we know some great people in the industry who we have come to know and trust in these areas.

With SEO however, we ensure that every website is built according to best practices and therefore provides the perfect foundation for whatever SEO strategy you may employ in the future. We call this SEO Foundations.

Will you write content or provide imagery for my site?

We don’t write content for sites, but if you need help in this area we can connect you with a fantastic copy writer. With photography we have membership of a stock photo library that we can draw on to contribute to the site. Any custom photography will need to be coordinated externally. If you need help with organising this, we can certainly scope this in to project.

With graphic design (icons etc) that are specific to the websites design, we do this all in house and is covered by the scope of the project.

What is a website host/domain/CMS and all that stuff?

If this is all new to you, we’ve written a great post on understanding the basic pieces that all fit together to create a website.

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